REI

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4.4

( 8 reviews )

Sporting Goods

Closed 10:00 AM - 06:00 PM See Hours

1790 Expo Pkwy, Sacramento, CA 95815, United States

+1 9169-248-900

REI, short for Recreational Equipment, Inc., is a well-known brand that specializes in outdoor gear and equipment. Established in 1938, REI has grown to become one of the largest outdoor retail companies in the United States. The brand is committed to providing high-quality outdoor products for every adventure, whether it be hiking, camping, cycling, or running. With a wide range of merchandise, including clothing, footwear, and camping essentials, REI caters to both professional athletes and outdoor enthusiasts. In addition to its retail offerings, REI also offers outdoor classes and workshops to educate and inspire individuals to embrace the outdoors. With their dedication to sustainability and environmental conservation, REI strives to preserve the natural beauty that their customers love to explore. Through their passion for outdoor activities and their commitment to excellence, REI remains a trusted and reputable choice for outdoor gear.

Amenities and More

Kerbside pickup
Credit cards
NFC mobile payments
Wheelchair-accessible lift
In-store shopping
Quick visit

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Ernie thomas

March 22, 2024

I love this store. I came to pick up some camping gear to start building my outdoors toolkit. The staff were lovely. They consistently checked in on me and answered all my questions. I signed up for the membership program which is a $30 one time fee but comes with tons of perks like discounted resale items, bike repairs, 1 year return policy, etc. Being in the store just makes me happy too. It's a paradise for nature enthusiasts.

Richard sia

March 22, 2024

Big selection of camping and athletic merch. The parking lot is big, and you can still find parking even though the store is next to Costco. The staff at checkout are very nice. BYO bags!

Yvonne thommes

March 22, 2024

REI never disappoints. I love the consistency all over the country. Outstanding service at this location. Especially Wyatt and the team working on 08/10 (Thursday). Each staff member went above and beyond. Much appreciated.

Teresa boyd

March 22, 2024

First time and last time I’ll ever shop there .. customer service nonexistent unless you look like you have money . Went in there after a hard days work to buy a pair of HOKA’s on 9/22/2023 3:30 pm with my 5 year old .. Shoe sales man didn’t even acknowledge that I was standing right in front of him.. Did in-fact acknowledge them well dressed customers .

Itz_not_ brennan

March 22, 2024

Great REI right off the major highways on your way to Tahoe or back. It’s a bit on the smaller side but do have rental gear, bathrooms, and a good selection of gear! They have Rivian Adventure Network chargers in the lot (6 Fast chargers and 4 regular chargers).

Jacky yu

March 22, 2024

Awful return experience!! My Hokas tread completely disintegrated in three months of regular use, and when I tried to return it during their “great return policies timeframe” they wouldn’t take it because they called it normal wear and tear. What shoe has a lifespan of only 3 months?? No one told me that when I bought them and I think no one would expect that limited timeline of a high-end shoe. But the customer service staff was rude and unhelpful as they didn’t accept the return and suggested I simply buy a new pair of HOKAs every few months. Certainly won’t be doing that at this store.

Helen atkinson

March 22, 2024

I used this REI store in Sacremento to pickup rental gear. I wasn't intentional in pickup the rental gear hear. This was the only one available to pickup rental on the way to Tahoe. When trying to return the gear, we found out that this store has a wierd closing hours (6 PM on the weekends), literally the earliest REI I have ever seen closing. I called them to understand about alternate options for return, like a dropbox, they didn't have any of them like that. Then I had to send in all the items using Fedex from San Jose. They charged me Late fee of 25$, extra fees for the rental gear. No concession. Such a bad experience overall. Wouldn't even step at this store.

Helder miranda

March 22, 2024

REI alleys had something I need, today I bought a hydration pack for trail running. I got all the help I needed to figure out how to use it and they were having a sale. A membership is a great value. I recommend